← Apps

Support Desk

support.eviqo.internal · owned by Sales

Connected Contract v5 received 21 Oct 2026, 12:30 from the SDK on deploy

Give access to Support Desk

Give roles to one person, or add the app to a department's set — then everyone in it and its sub-departments gets them.

Roles

Reader Read tickets tickets.read Agent Answer and route tickets Everything in Reader, plus: tickets.replytickets.assign KB editor Edit help articles kb.write Team lead Agent plus support reports Everything in Agent, plus: reports.read

OAuth client

Give these to the app's developers. Only administrators see this tab.

Client ID: eviqo-support-desk
Client secret: ••••••••••••
Redirect URL: https://support.eviqo.internal/auth/callback
Contract endpoint: https://hub.eviqo.com/api/v1/apps/eviqo-support-desk/contract
SDK: @eviqo/auth-hub-sdk · github.com/eviqo-development/auth-hub-go
Last contract: Contract v5 · 21 Oct 2026, 12:30

On sign-in the app gets the person's id, name, work email, departments, roles and the full list of permissions.