Apps

Mine · 3

Other apps · 4

• S
  Support Desk

  Customer tickets · owned by Sales

  Request access

  S

  Request access to Support Desk

  Roles and what they allow come from the app's contract (version 5).

  Roles

  Reader Read tickets tickets.read Agent Answer and route tickets Everything in Reader, plus: tickets.replytickets.assign KB editor Edit help articles kb.write Team lead Agent plus support reports Everything in Agent, plus: reports.read

  Why do you need access?

  An administrator will decide. Once approved, the app shows up in My apps.

  Cancel Send request
• C
  CRM

  Customers, deals and partners · owned by Sales

  Request access

  C

  Request access to CRM

  Roles and what they allow come from the app's contract (version 9).

  Roles

  Viewer View customers and deals customers.readdeals.read Sales rep Work on deals Everything in Viewer, plus: deals.write Partner manager Manage partners customers.readpartners.manage Admin Everything, including exports Everything in Sales rep, plus: partners.managepipeline.export

  Why do you need access?

  An administrator will decide. Once approved, the app shows up in My apps.

  Cancel Send request
• B
  Billing Console

  Invoices, payments and refunds · owned by Finance

  Request access

  B

  Request access to Billing Console

  Roles and what they allow come from the app's contract (version 4).

  Roles

  Viewer View invoices, payments and customers invoices.readpayments.readcustomers.read Operator Issue invoices and refund up to €500 Everything in Viewer, plus: invoices.writerefunds.create Finance Admin Plans, accounting exports and refunds with no limit Everything in Operator, plus: plans.manageexports.runrefunds.unlimited

  Why do you need access?

  An administrator will decide. Once approved, the app shows up in My apps.

  Cancel Send request
• C
  Content Studio

  Landing pages, newsletters and banners · owned by Marketing

  Request access

  C

  Request access to Content Studio

  Roles and what they allow come from the app's contract (version 6).

  Roles

  Viewer View pages pages.read Editor Edit pages Everything in Viewer, plus: pages.write Publisher Publish pages and send newsletters Everything in Editor, plus: pages.publishemails.send Brand manager Manage brand assets assets.manage

  Why do you need access?

  An administrator will decide. Once approved, the app shows up in My apps.

  Cancel Send request